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Privacy Policy

Shaskiya Laghu Udyog Vikas Mahamandal AI Online Exam Portal - Privacy Policy

Last Updated: January 2026

Introduction

Shaskiya Laghu Udyog Vikas Mahamandal is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Online Exam Portal. We comply with the Information Technology Act 2000 and applicable data protection regulations.

Information We Collect

Personal Identification Information: Full name, date of birth, gender, photograph, email address, phone number, postal address, government-issued ID numbers (Aadhaar, PAN, etc.), educational qualifications, and employment details.

Examination Data: Registration information, examination responses and submissions, scores and results, examination history and attempts, certificates and credentials earned.

Technical Information: IP address, device information and specifications, browser type and version, operating system, cookies and tracking technologies, login timestamps and activity logs.

AI Proctoring Data: Live video recordings during examinations, audio recordings, screen captures and screenshots, facial recognition data, eye movement and behavioral patterns, environmental scanning data.

Payment Information: Transaction details and payment history, billing addresses (payment credentials are processed by secure third-party payment gateways).

How We Use Your Information

We use collected information to: Administer and conduct online examinations, verify identity and prevent fraud, provide AI-powered proctoring services, evaluate examination responses and generate results, issue certificates and credentials, communicate examination schedules and updates, improve our services and user experience, comply with legal and regulatory obligations, conduct statistical analysis and research, provide technical support and customer service.

Data Sharing and Disclosure

We do not sell your personal information. We may share data with: Government agencies and regulatory bodies as required by law, educational institutions and employers for verification purposes, third-party service providers who assist in portal operations (under strict confidentiality agreements), law enforcement agencies when legally required, accreditation and certification bodies for credential verification.

AI Proctoring and Biometric Data

Video and audio recordings are used solely for examination integrity verification. Facial recognition data is processed in real-time and stored securely. Biometric data is encrypted and retained only for the audit period required by examination regulations. You have the right to access your proctoring recordings. Proctoring data is automatically deleted after the retention period expires unless flagged for investigation.

Cookies and Tracking Technologies

We use essential cookies for portal functionality and security, analytical cookies to understand user behavior and improve services, and session cookies to maintain your logged-in state. You can control cookie preferences through your browser settings, though disabling certain cookies may affect portal functionality.

Data Retention

Personal information is retained for 7 years from the date of last examination. Examination responses and results are retained for 10 years for verification purposes. Proctoring recordings are retained for 2 years unless under investigation. Payment transaction records are retained as required by financial regulations. Inactive accounts are automatically archived after 3 years.

Data Security

We implement industry-standard security measures including 256-bit SSL/TLS encryption for data transmission, AES-256 encryption for data at rest, secure access controls and authentication, regular security audits and penetration testing, firewalls and intrusion detection systems, encrypted backup systems, and employee training on data protection.

Your Rights and Choices

You have the right to: Access your personal information and examination records, request correction of inaccurate data, request deletion of your data subject to legal retention requirements, withdraw consent for optional data processing, opt-out of promotional communications, request data portability in machine-readable format, and file complaints with data protection authorities.

To exercise these rights, contact: privacy@shaskiya.online

Children's Privacy

Our services are not directed to individuals under 18 without parental consent. We do not knowingly collect information from minors without guardian approval. Parents/guardians can request access to or deletion of their child's information.

Third-Party Links

Our portal may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage users to review privacy policies of any third-party sites visited.

International Data Transfers

Data is primarily stored within India. If data is transferred internationally, appropriate safeguards are implemented to ensure compliance with Indian data protection laws.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email and portal notifications 30 days in advance. Continued use after changes constitutes acceptance of the updated policy. Previous versions are archived and available upon request.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you within 72 hours via email and portal notification, describe the nature and extent of the breach, explain the measures taken to address the breach, and provide guidance on protective steps you can take.

Consent

By using the Shaskiya Laghu Udyog Vikas Mahamandal AI Online Exam Portal, you consent to this Privacy Policy and agree to its terms. For examinations requiring AI proctoring, explicit consent is obtained during registration.

Contact Information

For privacy-related questions, concerns, or requests: Data Protection Officer, Shaskiya Laghu Udyog Vikas Mahamandal, Email: privacy@examportal.gov.in, Phone: 1800-889-1134, Address: Nagpur Maharashtra India

Grievance Redressal

For complaints or grievances regarding privacy: Grievance Officer: [Name], Email: grievance@shaskiya.online, Response Time: 48 hours for acknowledgment, 30 days for resolution

Compliance

This Privacy Policy complies with: Information Technology Act 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, Digital Personal Data Protection Act (as applicable), Government of India guidelines on data protection

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